Lighting Product Field Failure Analysis and Listing Validation

We have a lighting product that has experienced field failures, and we are looking to validate our current listings of the product. Can you please advise as to what you require to perform any necessary testing? We seek to identify root causes of failures and ensure compliance with relevant performance and safety standards.

Here is a link to our spec sheet https://tivolilighting.com/wp-content/uploads/Tivoli_Assets/Product_SpecSheet_Files/7909-FLEX120_SS_04_21_2025.pdf